Facial Recognition

The Internal Revenue Service said taxpayers will now be able to access their online accounts through a live, virtual interview to verify their identity instead of using facial recognition technology, which will still be available as an option. After the backlash from privacy groups over the agency’s use of facial recognition technology through private contractor ID.me, the IRS said it will use a different biometric system to verify users’ identities next year. The Massachusetts Department of Unemployment Assistance followed suit by announcing it would stop using ID.me’s facial recognition feature, becoming the first state agency to make the change.