How Elon Musk Solves Problems: 4

Start by identifying your communication and business goals and look at your user journey with more depth and precision. What is it that the customer normally goes through in the decision-making process and how can you communicate with them in new and exciting ways that create dimension? I mean, after all, that’s what the metaverse is all about. It is about being everywhere all at once and in multiple formats.

You can’t be afraid to try new things. In times of recession and financial strain, it’s your loyal customers who are going to be your stronghold. That is even more reason to strengthen those bonds and show them that you have already bought into your brand—that you can bring more to the relationship without them having to discover something new in a time of uncertainty. You can build on the trust that your brand has created and double down on addressing more needs of your customers.

Key Frameworks